Frequently Asked Questions
Contact & Support
Does your support team offer phone support?
While we will, in most cases, be able to address and answer any questions much faster via email at support@usenourish.com, we understand that sometimes a phone call is needed. If email is not an option for you, you can reach out to us over the phone at (512) 693-7045.
How do I get in touch with Nourish’s support team?
You can reach out to us via email at support@usenourish.com and we will be back in touch with you within 24 hours but likely much sooner.
What is your fax number?
Nourish's fax number is (512) 399-9039.
I am a registered dietitian and I was interested in getting involved in Nourish, how should I proceed?
We are always on the lookout for new amazing dietitians to join our team so please apply using this link and we will get back to you as soon as we can.
I’m interested in a partnership with Nourish, who do I get in touch with?
We love teaming up! If you’re interested in any kind of partnership or collaboration, please feel free to reach out to us at support@usenourish.com and we would be happy to get you linked up with our partnerships team.
I'm a current patient and I cannot access the patient portal, why am I not receiving the code?
When you are trying to enter the code, you need to make sure you do not close out the window which has the text box to enter your code. When you close out of the window, it resets the code and the entire login process (sometimes many times in a row). When you get to the page where it asks you to enter your code, open another tab to access your email inbox, and make sure to not close out of the window containing the code box. Then, copy and paste the code from your email into the open text box asking you for the code.
How do I get in touch with my dietitian?
You can reach out to your dietitian directly through your patient portal!