Have questions?
Email us at support@usenourish.com and we will get back to you as soon as possible.
Fax Number: (512) 399-9039
Email: info@usenourish.com
Contact Us
Our Main office is located at: 3724 Jefferson St, Suite 104, Austin, Texas 78731.
Frequently asked questions
At Nourish, we help people like you find affordable nutrition care that works with their insurance plan. Most of our patients pay $0 out-of-pocket and are fully covered. Click here to book an appointment and get started on your health goals today.
Registered Dietitian Nutritionists (RDNs) are health professionals specializing in food and nutrition. Dietitians provide a behavioral health approach to nutritional care to help you reach your long-term health goals. To learn more about our approach to care, click here.
Registered Dietitian Nutritionist (RDN) is a nationally recognized credential. At Nourish, all our dietitians are RDNs, which means that they have completed a Bachelor or Master’s degree in Nutrition, passed a national exam, and complete a number of ongoing continuing education credits annually.
No, they are not the same. The title "nutritionist" is not a protected title, which means that anyone, including yourself, can call themselves a nutritionist. At Nourish, all our providers are Registered Dietitian Nutritionists (RDN) which is a legally protected title. Registered Dietitian Nutritionists must complete a Bachelor or Master's degree in Nutrition, pass a national exam, and complete a number of ongoing continuing education credits annually. Read our blog post to learn more!
With Nourish, you can be sure that you are speaking with licensed health professionals that have been trained in nutrition and dietary intervention. To learn more about our approach to care, please click here.
Nourish is currently in-network with 5 major insurance companies; Blue Cross Blue Shield/Anthem, United Healthcare, Aetna, and Medicare. For in-network patients, we work with your insurance company to ensure coverage.
94% of in-network patients pay $0 out of pocket. Use our insurance coverage calculator to verify your coverage and learn more about how we work with your insurance company.
In some rare cases, there are costs associated with using insurance. Our policies are outlined below:
If your insurance denies payment or your claim goes to a deductible that you don't wish to contribute to, we will not charge you for any sessions that have already occurred. We will reach out to you personally to determine payment options for future sessions if you wish to continue working with your dietitian.
If your claim processes with either a copay or coinsurance amount, you are financially responsible for those amounts. If you have questions regarding a possible copay or coinsurance, please contact your insurance provider directly about benefits for medical nutritional therapy.
If your insurance does not cover our services, we also offer private pay services at $145 per session.
Insurance must be active at the time of your appointment. If your insurance becomes inactive and you wish to continue your sessions, you will be charged our private pay rate of $145.
Contact us today at support@usenourish.com if you have any other questions.
We have a very individualized approach depending upon your current diet, your goals and the number and severity of the health issues you face. Ideally, we like to work with you weekly, bi-monthly, or monthly, depending upon your needs. This approach provides an opportunity to work with you during various eating situations throughout all the seasons of the year (holidays, vacations, barbecues, etc.). Some clients need more intensive follow-up than others — it varies from client to client, but we will always work with you for to achieve your best outcome.
Yes, at Nourish we have many dietitians who specialize in working with children. We have experience in dealing with nutrition issues related to children, including overweight/underweight, diabetes, hypercholesterolemia, food allergies, and eating disorders.
Yes, we have several team members who speak Spanish! They can help you make your appointment. To see a list of our Spanish-speaking dietitians, kindly visit our "Find A Provider" page by following this link: https://www.usenourish.com/find-a-provider. Once there, use the dropdown menu to select the Spanish language option. This will display a comprehensive list of our present dietitians who are proficient in Spanish and available to assist you. ¡Sí, tenemos varios miembros del equipo que hablan español! Ellos pueden ayudarte a agendar tu cita. Para ver una lista de nuestros dietistas que hablan español, por favor visita nuestra página "Encontrar un Proveedor" siguiendo este enlace: https://www.usenourish.com/find-a-provider. Una vez allí, utiliza el menú desplegable para seleccionar la opción de idioma español. Esto mostrará una lista completa de nuestros dietistas actuales que son proficientes en español y están disponibles para asistirte.
Nourish is available in all 50 states!
Not a problem! If you are unable to find a dietitian through our Find a Provider page, please reach out to our support team at support@usenourish.com and we would be happy to assist you in identifying the ideal dietitian for your specific needs.
If you had not yet received an email/SMS message prompting you to sign up with Nourish, please reach out to our support team at support@usenourish.com and we would be happy to get you set up as soon as possible.
We have an amazing team of dietitians here at Nourish and sometimes they are fully booked up weeks in advance. We recommend checking out one of our other dietitians if you see that your initial choice is booked up. However, we are more than happy to put you on a waitlist for the dietitian should that be preferred.
Simply reach out to us via email at support@usenourish.com with your name, phone number and the dietitian you are interested in being put on the waitlist for and we will will take care of the rest!
Unfortunately, there are some states that have laws in place that prevent you from seeing a dietitian from outside of your state. Likely, the dietitian is not based in your state and, at this time, does not have licensing for your specific states. Please reach out to support@usenourish.com if you have questions!
If you are looking for a dietitian who has expertise dealing with individuals diagnosed with a specific illness or have a more specific goal outside of general health, you can check out which dietitian would best fit your needs here by using the drop down selections.
If you are a new patient, the easiest (and quickest) way to book an appointment is to book directly through our website. Simply navigate to https://signup.usenourish.com/flow/get-started and enter your information, and you'll be matched with the dietitians who best meet your needs! If you are an existing patient, simply log onto your patient portal and schedule an appointment directly with your dietitian. You can also reach out to your dietitian via messaging in the portal or email to find a date and time that works.
To find providers who speak languages other than English, you can utilize the "Language" drop-down on our "Find a Provider" page, accessible through this link: https://www.usenourish.com/find-a-provider.